By shopping on SubaruPartsWebsite.com you agree to the following Terms and Conditions.

The online catalog is to be used as a reference guide and does not reflect the availability or stocking status of the items.  Subaru Parts Website strives to maintain a complete and accurate product listing, however in the event of an incorrect listing or catalog pricing or  description errors we reserve the right to request additional monies to complete the corrected transaction or reverse the transaction if you do not wish to complete it with the corrected information. Parts may be superseded by the manufacturer due to design changes and or color coding, in this instance, the most current part number available will be sent regardless of description. You will at no time be charged additional monies without prior approval.

Subaru Parts Website verifies all orders that include a Vehicle Identification Number (VIN) at time of submission for accuracy. If a VIN is not supplied we reserve the right to refuse return of incorrect items. Any items found to be incorrect on any order containing a VIN may be returned pursuant to our Return Policies.

Subaru Parts Website maintains relationships with various shipping carriers to keep shipping costs as low as possible, however shipping costs vary daily due to economic conditions, fuel prices, etc...    Shipping of large, heavy, or oversized items may require additional shipping charges. You will be notified if any items on your order require additional shipping charges. You will not be charged any additional amount without your prior approval.

Subaru Parts Website is a distributor of Genuine Subaru Parts and Accessories. In the unlikely event that you receive a defective part it must be presented with the vehicle to a Subaru Dealer for inspection or repair. Subaru Parts Website can provide proof of your purchase to the dealer if necessary, however part failure and warranty claims processing is at the sole discretion of your Subaru Dealer and/or Subaru of America.  Parts may NOT be returned to Subaru Parts Website for credit or exchange if defective.

We Aggressively Prosecute Credit Card Fraud:

We take fraud seriously. It is a crime to purchase products using a false or stolen credit card, or false or stolen credit card numbers. Further, it is a crime to misuse the charge back process to obtain a refund for goods that you obtained fraudulently. Whether you are the victim, or the perpetrator of fraud, be assured that we will actively pursue and prosecute fraud offenders to the fullest extent of the law. We submit all fraudulent orders, as well as the IP address used to perpetrate the fraud, to the United States Federal Bureau of Investigation (FBI) and the United States Secret Service for prosecution to the fullest extent of the law. In addition, we will work with cardholders, credit card companies, and local authorities to pursue fraud offenders.

Fraud offenders not only take advantage of online merchants and consumers, but they also abuse the system the Internet community relies on for its normal operation. This abuse will continue the trend of merchants either refusing to sell products to those with free email services, mail drops, or different ship-to addresses, or completely refusing to sell their products online.

FBI - http://www.ic3.gov/default.aspx

Secret Service - http://www.secretservice.gov/ectf.shtml