Due to the large volume of orders, we are unable to cancel orders once they have been placed. You are notified of this during the checkout process.

The exception is if the total order price has increased from what was originally calculated at checkout. Either a Part price increase making the total of your cart more than the original order or a shipping charge increase due to oversized parts not qualifying for free shipping. If this happens you will be asked to approve the changes or cancel the order.

We may cancel parts from your order that are on national backorder or that have been discontinued from GM. At this point the balance of your order will be shipped.

Arizona residents will be charged sales tax. 

You must provide a physical address. We do not ship to PO Boxes or APOs. We ship all orders using FedEx and do NOT ship any item considered Hazardous Material.

Express Shipping:  

In stock items will ship within 24 hours of order placement (weekdays). 

Out of stock items will ship your selected shipping method once they are received by us. EXPRESS SHIPPING is not available for oversized items.

No order processing, shipping or delivery on weekends. 

Example- 2 day delivery in stock order placed Friday A.M. should ship Friday P.M and you should receive it Tuesday.

Ground Shipping:

Please allow up to 48 hours for order processing.

In stock items will ship within 24-48 hours of order being processed.

Out of stock items will ship once they are received by us usually within 3-5 days.

Free Shipping: 

Packages must be 36" x 24" x 12" or smaller. You will be notified via e-mail if your order does not qualify for free shipping. Offer is limited to the continental United States and does not include Alaska or Hawaii. Excludes oversized or heavy items. Example of oversized items are any body parts, bumpers, bumper cover, exhaust parts, fender, hood, fuel tanks, wheel liner, engines, transmissions, or any other oversized item larger than 36" x 24" x 12" 

Handling Charge:

At checkout, there will be a $ 8.95 Handling Charge added to every order to cover the cost of insurance and packaging of your order.   

You must provide a physical address. We do not ship to PO Boxes or APOs. We ship all orders using FedEx. They give excellent service and are extremely reliable. You will be notified by e-mail if your order contains oversized parts and your shipping charges have been increased.

Most products listed in our catalog are in stock or are immediately available from our warehouse. If we have it, it goes out as soon as possible usually within 48 hours. Depending on the availability from General Motors, we can have product shipped to you in seven to ten business days. Sometimes it can be quicker, but use the 7 -10 number as an "average".  

NOTE: The parts listings in this online catalog do not reflect our inventory and/or actual availability. This catalog does display special order and some discontinued or vintage items. Discontinued or vintage parts are not offered at a discount and will be billed at MSRP. You will be contacted by e-mail if your order contains any discontinued or vintage items that have a price change. Discontinued or vintage items are not returnable.

Oversized GROUND Shipping charges on larger parts such as hoods, bumpers, quarter panels, etc. are aprox $95.00 - $250.00 per piece... 48 states only. (Engines, Transmissions, Large body parts)

Orders totaling over $300.00 will require a Direct Signature by the card holder at the time of delivery.

Minimum 48 State Shipping is $0. Minimum Alaska and Hawaii Shipping is $22.00. We do not ship Internationally.

We will take back most returns for 30 DAYS from the date the order was placed. Just pack the part up in its original package and send it back. DO NOT SEND BACK USPS and DO NOT WRITE ON THE BOX see procedure below 
 
We have a 10% restock fee on all returns except for cores

Shipping charges are not refundable.

Handling charges are not refundable

Once placed an order can NOT be canceled 

CORE RETURN POLICY

Cores must be returned within 30 days. (at your expense)

Cores must be a factory OEM part in the original GM box or package. Aftermarket cores or cores without the GM package will not be accepted. Aftermarket cores or cores without the GM packaging that are returned to us will be thrown away and no credit given. We will not ship unaccepted cores back to you. GM will not accept aftermarket cores.

Cores must not have any  physical  damage to receive credit.

NEW RETURNS

•  No Refunds will be issued after 30 DAYS 
•  Parts orders without a VIN are not returnable.
•  No return on any electrical parts even if the package is unopened.  An electrical item is anything that has power to it or through it.
•  No return on special order parts. 
•  No return on discontinued or vintage parts.
•  No return on clearance Items 
•  NO REFUND  will be given on items sent back to us via USPS (see example below)

DAMAGED ITEMS

If you've received a part that is damaged you'll have two options for resolution. (Option 1) You may reorder and pay for a replacement. Upon receipt of your return we will issue full credit. (Option 2) You can return the item for exchange, but we will not send your replacement until we have verification from Fed EX that your return is in transit back to us which can take several days. In both options, we will pay for return shipping and send you a return label via email. Please email us at info@gmpartscenter.net and let us know which option works best for you.

 
We just ask for a couple of courtesies. We cannot take back used, installed or tried parts. No return on any electrical parts. Parts must be resaleable and in their original packaging. Cores must be drained if applicable and in their original packaging.The box is just as important as the part. Do not write on the box and make sure all GM labels are not removed or crossed out. You do not need a return authorization, but we would like to be informed via e-mail so we can expect the part and credit the correct account in a timely manner when it gets here. Please include a copy of your invoice with the return. We do reserve the right to refuse and return any parts that we find to have been installed, are used, or do not meet the above return criteria.

  
               Return Procedure
 
· E-mail info@gmpartscenter.net with your invoice # and reason for return.  
· All returns must include a copy of your invoice.
· Please use a trackable shipper (FedEx, UPS, DHL) Do NOT ship USPS

BELOW IS AN EXAMPLE OF A NON RETURNABLE ITEM

Items that do not meet the criteria above will be shipped back to you at your expense.
Ship to:

GMPartsCenter.net
Attn: Returns Dept
8585 E Frank Lloyd Wright Blvd
Scottsdale, AZ. 85260

 

 

We understand the importance of security for our customers. We use the latest SSL (Secure Socket Layer) encryption technology to protect sensitive personal information during transmission. This allows your personal information to be submitted in a secure environment while reaching the intended parties.

WARRANTY

TERMS AND CONDITIONS

Prices on this website are for online purchases only.

Web prices will not be honered for phone or in-store purchases.

This is a third party parts catalog provided by partswebsite.com to GMPartsCenter.net customers and offers an alternate method of shopping for the part you need. This is not a GM catalog and is not owned or updated by GMPartsCenter.net.

NOTE: The parts listings in this online catalog do not reflect our inventory and/or actual availability and should only be used as a reference guide. This catalog does display special order and some discontinued or vintage items. Discontinued or vintage parts are not offered at a discount and will be billed at MSRP. You will be contacted by e-mail if your order contains any discontinued or vintage items that have a price change. Discontinued or vintage items are not returnable. 

Due to monthly manufacturer updates, they will occasionally discontinue or supercede a part number, thus effecting a price change or availability. In such cases, you will be notified via e-mail if your order has changes needing your approval or if your order was cancelled.

The material in this Website could contain technical inaccuracies, pricing, illustration or other errors.  

We Aggressively Prosecute Credit Card Fraud:

We take fraud seriously. It is a crime to purchase products using a false or stolen credit card, or false or stolen credit card numbers. Further, it is a crime to misuse the charge back process to obtain a refund for goods that you obtained fraudulently. Whether you are the victim, or the perpetrator of fraud, be assured that we will actively pursue and prosecute fraud offenders to the fullest extent of the law. We submit all fraudulent orders, as well as the IP address used to perpetrate the fraud, to the United States Federal Bureau of Investigation (FBI) and the United States Secret Service for prosecution to the fullest extent of the law. In addition, we will work with cardholders, credit card companies, and local authorities to pursue fraud offenders.

Fraud offenders not only take advantage of online merchants and consumers, but they also abuse the system the Internet community relies on for its normal operation. This abuse will continue the trend of merchants either refusing to sell products to those with free email services, mail drops, or different ship-to addresses, or completely refusing to sell their products online.

FBI - http://www.ic3.gov/default.aspx

Secret Service - http://www.secretservice.gov/ectf.shtml